FAQ
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FAQ

  • Q Can WPC flooring be used with underfloor heating systems?

    A Yes. WPC flooring is compatible with most underfloor heating systems. Ensure the floor temperature does not exceed 28–30°C.
  • Q Is WPC flooring safe and eco‑friendly?

    A Yes. WPC flooring is free of formaldehyde and harmful chemicals, making it a safe option for households and commercial environments.
  • Q What is this HushPro resilient flooring?

    A It is a multi-layer engineered flooring solution designed for durability, stability, and enhanced comfort. With a seven-layer structure, it delivers sound absorption, waterproof performance, and realistic visual design.
  • Q What are the layers in this flooring?

    A The floor is built with a seven-layer structure:
    1) UV Layer – Provides stain resistance and easy cleaning.
    2) Wear Layer – Protects against scratches and daily abrasion.
    3) Color Film – Creates realistic wood or stone visuals.
    4) LVT Layer – Adds flexibility and stability.
    5) IXPE/EVA Cushion (Top) – Enhances comfort and sound reduction.
    6) SPC Core – A rigid, waterproof, high-density core for stability.
    7) IXPE/EVA Cushion (Bottom) – Improves sound insulation and replaces separate underlayment.
  • Q What are the advantages of this structure?

    A Key advantages include improved acoustic performance, high stability, waterproof properties, scratch and stain resistance, comfortable foot feel, realistic visual design, and quick installation without additional underlayment.
  • Q Is this flooring waterproof?

    A Yes, the rigid core and LVT layers are fully waterproof, making the flooring suitable for kitchens, bathrooms, basements, and other moisture-prone areas.
  • Q Does this flooring reduce noise?

    A Yes. The dual IXPE/EVA layers provide impact sound reduction, quieter footfall, and improved acoustic comfort in residential and commercial settings.
  • Q What styles are available?

    A The color film layer offers realistic wood, stone, and contemporary designs with various tones and finishes.
  • Q Is it suitable for commercial use?

    A Yes. The durable wear layer and rigid core make it ideal for retail, schools, offices, hospitality, restaurants, and high-traffic residential spaces.
  • Q How is this flooring installed?

    A It is typically installed with a click-lock floating system that requires no glue, nails, or separate underlayment. It can be placed over concrete, tile, plywood, or existing floors if the surface is flat.
  • Q How do I maintain the flooring?

    A Maintenance is simple: sweep or vacuum regularly, clean with a damp mop, and avoid abrasive pads or harsh chemicals. Do not flood the surface with water.
  • Q What is the expected lifespan?

    A Lifespan varies based on wear layer and usage conditions. Residential lifespan typically ranges from 15–30 years, and commercial use from 5–15 years.
  • Q What is dry-back (glue-down) flooring?

    A Dry-back (glue-down) vinyl flooring is installed by fully bonding vinyl tiles or planks to a prepared subfloor using adhesive. It creates a permanently adhered, low-profile floor suitable for commercial and residential spaces.
  • Q What products are available as dry-back?

    A Dry-back is offered as LVT/LVP with various wear layers, thickness options, textures, and finishes for heavy traffic use.
  • Q Advantages of dry-back flooring?

    A High stability, excellent performance under rolling loads, flat profile, strong adhesion, and easy replacement of individual tiles.
  • Q Disadvantages of dry-back flooring?

    A Requires a very flat subfloor, permanent installation, more labor time, and firmer underfoot feel.
  • Q Best application areas?

    A Commercial areas, offices, retail, hospitality, and any space needing a durable, continuous, low-profile floor.
  • Q Can it be installed over existing flooring?

    A Yes, as long as the existing floor is well-bonded and properly levelled.
  • Q Are there any requirements for the subfloor?

    A Very strict flatness tolerance. Leveling compounds may be needed.
  • Q Is dry-back waterproof?

    A Vinyl is water-resistant, but proper adhesive use and waterproofing details are important.
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